Once every year or two something happens to make me get a bug up my shorts about piracy. Generally I don’t care much about it… most piracy is done by college students, software ‘collectors’ (people that just download it to have it but don’t use it), and other people that wouldn’t buy the software anyways. [...]
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- Final customer love of 2009 I had a very nice email exchange with customer John Gunmann a few months ago. Meant to blog immediately about the talk but other conversations...
- Tech Support in an Anarchist World It’s interesting to see how other companies offer tech support and relating that to our philosophy on it. Not only other software developers, but places...
As most of you know FCP X came out yesterday. This was the first time we’ve seen it. In Apple‘s infinitely looped wisdom, most plugin developers were not given a chance to see anything before yesterday nor were we told anything. Apparently there were a couple ‘special’ developers that did get a heads up, but [...]
Every so often, I get an email from a customer (or potential customer) that makes me smile, laugh, or do both aloud. This morning was a great example. The first email was titled ‘HELP’ and said: I had a chuckle over this letter but before I could write back, I noticed a second email sent [...]
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- Helping the Top Dog. Sometimes my workday, like yours, starts before my coffee kicks in. Here at Digital Anarchy, we are always available to find your old serial number...
- Final customer love of 2009 I had a very nice email exchange with customer John Gunmann a few months ago. Meant to blog immediately about the talk but other conversations...
