Tag Archives: customer service

Beauty Box Photo & ‘freaking geniuses’.

Truly the best part of working at Digital Anarchy is you, our customer. While doing technical support can sometimes be difficult, it is incredibly rewarding to work through an issue and get praise from the person we have helped. It’s even better when that praise is sprinkled with funny accolades, like this recent email from Jeff Dean (condensed to show the good stuff).


Continue reading Beauty Box Photo & ‘freaking geniuses’.

Beauty Box enters the CS5 ring…

…And the rest of our contenders are a few steps behind. We are working hard to update and release our products for the Adobe CS5 suite. Keeping up with changes from Apple, Microsoft and Adobe does kinda feel like being in a boxing ring sometimes.

Our first release has been our Beauty Box Video skin retouching plugin for After Effects CS5. We’re very excited about this product being ready for After Effects 64-bit use in a timely fashion. (Boxers are often not good with time management; that’s why they have managers.)

Go here to try the Beauty Box Video demo for Adobe After Effects CS5. Click here to read our line-up of CS5 contenders.

Photo by Maggie Mae Percell, www.maggiemaephoto.com, our favorite anarchist-in-training. “He coulda been a contender!”

regards -debbie

Customers & strong black coffee.

Every so often, I get an email from a customer (or potential customer) that makes me smile, laugh, or do both aloud. This morning was a great example. The first email was titled ‘HELP’ and said:

I had a chuckle over this letter but before I could write back, I noticed a second email sent 20 minutes later by Tom. The title was ‘After careful review and strong black coffee’.

Thanks Tom! You get one of our cool Anarchist tshirts as ‘thank you’ schwagg for making me smile before MY coffee kicked in.

By the way, turns out that Tom hadn’t unwrapped the 3D Invigorator plugin from its ZIP file, which is kinda like a tupperware container. You can read about how to install for Windows on this page and Mac installation on this page. Try out our 3D Inivgorator plugin, which is a Photoshop 3D plugin for making 3D logos, by going to the Demos page.